We know what it takes to manage call centers large and small. We have built CRM systems from the ground up to meet the needs of customers, call center agents and management. We understand the information needs of your agents and customers and how that data can be used to optimize your company's operations.

Because our expertise includes cloud systems, you won't need dedicated servers, an IT Department or installed software. We can interconnect your online communities so your agents and customers can help each other. We can even have agents respond to Facebook or Twitter posts from within the CRM.

Other projects include:

  • Automatic data validation and quotes with UPS for shipping
  • WebServices interfaces for automatic dispatch to & from outside vendors
  • Automatic currency conversion for multiple countries for sales tracking
  • Portals for corporate partners
  • Survey systems for customer feedback

To learn more about how Vertigo can help you cut costs and improve customer experience, contact us at contact@vertigodev.com.

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